due to weight and balance requirements of the aircraft. The combined total weight of the animal and passenger cannot exceed 350 lbs. Both the pet and owner cannot be seated in row 5.Pet must also not pose a threat (including a perceived notion) to the safety or health of the other passengers traveling. Pet and owner cannot display any disruptive, unruly, and aggressive behavior at any time prior to and during boarding, and especially while during the flight.Pets must be clean (free of fleas, ticks, or any biting insects), well groomed, and have no offensive odor(s).They must remain in their kennel once boarded and throughout the flight at all times. will have space allocated for them in the cabin (which is included in the fee). Pets cannot be in the aisle at any time, which could impede emergency evacuation measures. must sit at the feet of the traveler during takeoff and landing, then can be in their lap. Pets must be well behaved and be placed in a soft carrier or kennel throughout the flight, and remain with and under the control of the traveler at all times.This is further defined in our Contract of Carriage. will incur a fee of $75.00 per leg of your trip. in one carrier will be accepted for a fee of $25.00 for your one-direction trip. Up to two small pets with a combined weight of 25 lbs.Mokulele Airlines considers pets to be cats and dogs for the general term of ‘Pets In Cabin,’ and will hereafter refer to them as ‘Pets.’ Mokulele Airlines accepts domesticated pets only. We require a copy of the birth certificate at check-in.įull fare rules can be found in our Contract of Carriage. Infants under 2 years of age may fly free when on the lap of a parent. On fares that allow a voluntary cancellation, the value of your fare paid is transferable to an electronic credit which will be good for up to 1 year from original date of issue. Please call us if you know you can’t make it! Any changes need to be done at least 2 hours before the flight departs or your reservation will be canceled, you will be considered a “No Show,” and all ticket value will be lost. Name changes on Everyday Low Fares (fully unused tickets only) are $25.00 USD per name change. Some fares allow a change to be made, and if so, is $25.00 USD plus any applicable difference in airfare. Our Everyday Low Fares are the standard fares available for your flight. Web specials do not allow name changes typographical fixes are allowed. Web specials are capacity controlled and are nonrefundable and normally do not allow any changes. These fares, when available, are typically not available through our Call Center or airports. Changes cannot be done to a partially used ticket.All reservations require instant ticketing.General Information (applicable to all published fares) For additional information, please call our Customer Care Department at (808) 495-4188
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